This was the first Capability Development day, specifically for Whole of Health Program leads with invited local health district staff from areas of Patient Flow and Redesign. The focus of the day was to improve strategic capabilities to lead change and manage stakeholders, broaden knowledge of analytics and performance measures and explore the role of the WOHP and Redesign leads in relation to hospital/organisation and Ministry of Health.
We were delighted to have Michelle Bowden join us for the afternoon. Michelle is an expert in persuasive presenting in business and one of only 35 Australian female Certified Speaking Professionals (CSPs) – the CSP is the highest designation for speakers in the world. Michelle is a 8-time nominee for Educator of the Year and an international best selling author.
We invited Michelle to share her expertise on relationships, rapport and persuasion to assist us in improving the way we deal with our various stakeholders and to help us improve our skills in negotiating, persuading and presenting to influence change.