Policies, processes and models of care enable high quality, safe, person-centred care for people with disability.
Responsible: Government Relations Branch, Ministry of Health
Year due: 2026
Measure: NSW Health’s priorities included in the Final Addendum.
Responsible: Social Policy and Health Equity Branch, Ministry of Health
Measures: NSW LGBTI Health Strategy Needs Assessment Report reviewed. LGBTIQ+ Strategy Implementation Committee and LGBTIQ+ Community of Practice consulted. Actions identified.
Priority group: LGBTIQ+ people with disability.
Responsible: System Management Branch, Ministry of Health
Years due: 2026-2029
Measure: Considerations for people living with disability in emergency management policy and procedures.
Responsible: Centre for Aboriginal Health
Measure: Work identified and planned.
Priority group: Aboriginal people with disability.
Measure: Work Input provided and planned.
Responsible: Mental Health Branch, Ministry of Health
Measure: Strategy published.
Priority group: People with intellectual disability.
Responsible: Healthy Families and Communities Branch, Ministry of Health
Measure: Services Plan includes consideration of children and families with disability.
Priority group: Children with disability.
Responsible:
Measures: Strategies/actions included and actioned – or Resources accessible on the NSW Health website – or Activity to address the identified needs of people with a disability in the implementation of the NSW Cancer Plan.
Priority groups: Women with disability. Children with disability. LGBTIQ+ people with disability.
Responsible: Workforce Planning and Talent Development Branch and Deputy Secretary, People, Culture and Governance Division, Ministry of Health
Measure: Number meetings – actions.
Responsible: eHealth NSW
Measure: Developed and implemented.
Years due: 2026-2027
Measure: Review completed.
Responsible: Agency for Clinical Innovation
Year due: 2028
Measure: Addition of PRM surveys that support people with disability on HOPE Patient/Carer Stories with feedback on their experience of PRMs.
Responsible: Centre for Epidemiology and Evidence
Measure: NDDA milestones met.
Responsible: Bureau of Health Information
Year due: 2027
Measure: Research findings.
Responsible: System Information and Analytics Branch, Ministry of Health
Measure: Review findings.
Measure: Number of records supplied with NDIS Status, disability or impairment status provided (an increase from previous).
Measure: Data collected.
Responsible: Single Digital Patient Record Implementation Authority
Measure: Functions identified and incorporated.
Measure: As needed - Consulted to inform NSW Health response to the Attorney General.
Measure: Developed – next steps.
Responsible: Health Protection NSW Branch, Ministry of Health
Measure: Research outputs.
Measure: Draft model of care - principles established.
Measure: Project outputs including delivery of co-design workshops, practice framework.
Priority groups: Children with disability. People with intellectual disability.
Responsible: Centre for Oral Health Strategy
Measures: Proportion of positive Patient Reported Outcome Measures and Patient Reported Experience Measures completed in relevant local health districts.
Measure: Services providing specialist vaccination for people with disability.
Measure: Strategies- implemented.
Measures: Systems established for women with disability to inform service delivery design and implementation. Implemented evaluation framework to measure and monitor accessibility of NSW Sexual Violence Helpline. Findings of the evaluation.
Priority group: Women with disability.
Measure: Action identified and implemented.
Priority group: People from culturally and linguistically diverse backgrounds with disability.
Measure: Resources and information circulated.
Measure: Increased completion of ASQ-TRAK.
Priority groups: Children with disability. Aboriginal children with disability.
Measure: Identified resources and initiatives.
Measures: Number of distribution rounds. Number of recipients.
Years due: 2027-2029
Measures: Actions implemented including - update the IDHS Operational Guideline to include examples of best practice, include the Intellectual Disability Health Service as a target audience in the NSW Health Disability Inclusion Communication Plan, support the IDHS to build and strengthen relationships with Aboriginal communities, organisations and services.
Responsible: Chief Health Office Strategic Programs Branch, Ministry of Health
Measures: Alternate reporting procedure is in place and can be accessed for patients in disability group homes.
Years due: 2026-2028
Measures: Disability inclusion incorporated in VAN Redesign Phase 2 goals and actions. Disability inclusion considered in future program evaluations.
Measure: Completed.
Responsible: As per Action
Measures: Number and type of Easy Read and accessible versions available/published - or User feedback – or Proportion of digital assets/information meet Web Content Accessibility Guidelines -or Proportion of new communications assets developed in line with NSW Health Accessible Communications Framework -or Increased access/use of accessible communications materials.
Measures: Plan developed. Number of page hits.
Measure: Number of reports produced that have identified accessibility options:
Responsible: Strategic Communications and Engagement Branch, Ministry of Health
Measures: Digital metrics of the resource hub; engagement metrics; open rates of staff newsletters and communication toolkits.
Measures: Engagement metrics; actions or initiatives arising out of meetings.
Measure: Improvements made to website.
Measures: Digital metrics.
Measure: Number of media events with Auslan interpreter present.
Measures: Digital metrics; social media analytics.
Measure: Resources developed.
Measure: Resources published on NSW Health website.
Responsible: Health Protection NSW, Ministry of Health
Measure: Examples of new Easy English and/or accessible resources and resources including inclusive images.
Responsible: Centre for Alcohol and Other Drugs
Measure: Resources developed and drug alerts reviewed ensuring accessibility.
Measures: Resources developed. Number of distribution rounds. Number of recipients.
Responsible: Regional Health Division
Measure: Feedback taken into account in providing advice on making services accessible and welcoming.
Responsible: Clinical Excellence Commission
Measure: Number of engagements with People Partners living with disability.
Responsible: System Performance, Evaluation and Economics Branch, Ministry of Health
Measure: Number of referrals received relating to disability.
Responsible: NSW Ambulance
Measures: Review undertaken. Results shared with Executive Leadership Team. Action plan developed for 2025-26.
Measures: Published on intranet. Promoted by Disability and Inclusion and Learning and Development teams.
Measure: Member on Advisory Council.
Priority group: Young people with disability.
Measures: Establishment of formal connection with disability sector. Number of workshop/forum inclusive of disability advocates and/or disability workforce.